On the Device Manager screen, expand the entry for Cameras (or Imaging Devices), right-click on your webcam and click on Update Driver.ģ. Restart your computer and see if you are still getting the error message on your computer. On the confirmation pop-up, click on Reset to confirm. On the next screen, scroll down and click on the Reset button.ģ. In the right-pane, scroll down and click on Camera > Advanced options.Ģ. Go to Settings > Apps > select Apps & Features in the left pane. It is quite possible that the error message is being caused by a software glitch or a bug in the Camera App.ġ.
On the Device Manager screen, expand the entry for Cameras (or Imaging Devices), right-click on your webcam and click on Enable Device option. Right-click on the Start button and click on Device Manager.Ģ. It is possible that you or someone else with access to computer may have disabled the webcam for security reasons or the webcam has been disabled by the security program on your computer.ġ. Restart your computer to implement this change. On the same screen, scroll down further and make sure that the slider for Skype is set to ON position. Next, scroll down and toggle ON the slider next to Camera, located under “Choose which apps can access your camera” section.ģ.
In the right-pane, toggle ON Allow Apps to Access your Camera option.Ģ. Go to Settings > Privacy > select Camera in the left pane.
If the above steps do not work please try updating the drivers using Windows Update.A simple reason for “Your webcam is currently being used by another Application” error message is due to Skype being unable to access the camera on your computer.ġ.
”, please ensure the “show compatible hardware” box is checked, and then choose “USB Video Device” and install that driver.
Then click on “Browse my computer for driver software”.You can also do the right Click on the Webcam and click on " Update Driver Software".Please go to the “Driver” tab & click on “Update Drivers”.To update the drivers, please go to Control Panel followed by Device Manager and open Webcam Properties under Imaging Devices. If the camera is not detected there, there may be a driver-related issue within the operating system. Test the webcam on in Chrome and Firefox.If the webcam is not detected by the Proctortrack app or it freezes during the facial scan, the problem is most likely related to webcam drivers. If Proctortrack gives you the message "No Device Found" or "No Webcam Found", close Proctortrack and then re-run it by right-clicking on it's icon and selecting "Run as Administrator".Make sure your webcam software is up to date.Test for whether the Webcam is working by visiting on either Google Chrome or Mozilla Firefox.Does your webcam need a software update?.If another application (Skype, facetime, etc.) is using it, Proctortrack will be unable to use it. Only one application at a time can use your webcam. Are there any other applications currently using the webcam? If so, please close these applications.Does your webcam work in other circumstances (on Skype, face-time, etc.)? This means that the webcam hardware is working correctly and the problem is most likely related to the Operating System not providing access to the webcam for the Proctortrack.Try plugging the webcam into a different USB port. Is your webcam internal or external? If it's external, is it properly plugged in? You may need to try to unplug and re plug it.Solution home Proctortrack FAQ's Student/Candidates/Employees FAQs My Webcam is not working (Windows).